AI automation and chatbot development

It depends almost entirely on how many systems it has to touch. A focused support bot grounded in your existing documentation is a much smaller build than an agent that reads your CRM, checks inventory, and books appointments. We scope in stages and give you a fixed range before any work starts, so you are never signing a blank cheque.

Whichever fits the job. We work with OpenAI and Anthropic Claude models most often, and we design the integration so the model is a swappable component. That matters, because the price and quality landscape shifts every few months and you should not have to rebuild to take advantage of it.

We use API tiers that do not train on your data, keep sensitive fields out of prompts wherever possible, and can run retrieval entirely inside your own infrastructure. For regulated work we document exactly what leaves your network and what does not.

It will, occasionally — anyone who tells you otherwise is selling something. We design for it: confidence thresholds, escalation to a human with the full conversation attached, and logs you can review. The goal is a system that fails visibly and safely rather than confidently and quietly.

A scoped chatbot or automation typically runs four to eight weeks from kickoff to production. You will see a working prototype against your own data inside the first two weeks.